My battery isn't performing as well as it used to

My battery isn't performing as well as it used to

Firstly, check if the battery is fully charged.

If it’s not full charged, charge the battery and test again.

If you’re still experiencing problems get in touch. We can run a health check diagnostic on your battery to see what the problem is.

If you’ve had your battery for a while, it may be ageing with use. If you have had the battery for several years, considering purchasing a new one and sending the old one for recycling.

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